Our research showed that users want reassurance that the engineer will install the EV charger in the correct location. To support this, we’ve introduced a follow-up question after “Where do you want your EV charger installed?” so we can capture more detailed information in the screener and set clearer expectations upfront.

Customers want reassurance that the EV chargers listed are compatible with their vehicle. To address this, we’re adding additional specs to the
Charger type: Tethered Vs. Untethered
Connection type: Type 1 vs Type 2
“Works with all major EV brands”

We're now offering customers across EV chargers, Heat Pumps, Solar and Battery Storage the ability to purchase a recommended E.ON Next tariff alongside their installation. This seamless integration allows customers to get the most out of their new home energy tech and helps them save money at the same time.